At Hillary Counseling, we believe in a better future for mental health. Delivering an exceptional experience for our clients begins with creating an exceptional experience for our team. We are deeply passionate about the integrity of our work, providing excellence in delivery of care, and advocating for social change. Through our efforts, the environment here supports wellness; our practice is a rewarding place to work as well as an excellent place to receive care.
Our growing team is comprised of highly skilled and motivated professionals who share a vision, treat clients with respect and compassion, and aspire to serve our community by creating an inclusive environment where clients find fulfillment, improve health and develop greater meaning in their lives.
Hillary Counseling is seeking a part-time Virtual Assistant who has a background and knowledge of the mental health field.
-To create a safe, welcoming environment for our clients. This includes customer service, respect for privacy, and impeccable communication skills.
-To provide administrative support for our practice and our team of therapists.
-To work 10 hours per week with option to increase hours as needed.
-To respond to client inquiry voicemails and emails, answering basic questions related to scheduling, billing, and therapy.
-Scheduling all new clients with appropriate therapist who best matches their needs.
-Documenting client inquiry information in a spreadsheet.
-To verify therapist invoices and client billing every Monday morning.
-To attend monthly staffings (1 hour long) to gain an understanding of our team and each unique therapist’s strengths.
-To write monthly blog posts with inspiring content.
-To perform miscellaneous administration work as needed.
The ideal candidate will:
-Be passionate and authentic in their attitude towards quality mental health, therapy and wellness.
-Interact with clients with dignity, respect, and compassion, and provide a warm and welcoming experience as the first point of contact in serving our clients.
-Uphold the Hillary Counseling brand and model in professionalism, warmth, and ethics.
-Be able to speak on behalf of our practice with guests.
-Have knowledge of mental health software systems.
-Have excellent communication and customer service skills.
-Be detail oriented and highly organized.
-Enjoy working with a growing team of collaborative, supportive and motivated therapists.
-Be self-motivated and efficient.
-Undergraduate degree is minimum requirement, preferable in a related field of study
-Knowledge of HIPPA requirements, privacy and confidentiality
-Background and experience in the mental health field
-Work 10 hours per week
This is an independent contractor position, pay rate of $15-17 per hour. Graduate students are encouraged to apply. This role has potential for growth and mentorship based on the individual’s goals.
Please submit your cover letter and resume to: firstname.lastname@example.org.